Using a collection agency, are you doing the right thing?

The work of a traditional debt collection agency

If the invoice remains unpaid, you can hire a collection agency. This agency will try to collect the amount owed on your behalf. Usually by sending your customer letters, emailing and in some cases calling. A collection agency has no legal powers. It may not issue official documents, such as a summons. As soon as your customer disputes a claim with reasons, collection proceedings should be suspended.

A collection agency with a revenue model based on no-cure-no-pay, works for collection costs in almost all cases. This seems advantageous. In practice, it means that the expected collection result and the amount of the collection costs determine the efforts of the collection agency. How quickly, how prepared and with what resources a collection agency proceeds is directly related to the level of collection costs.

Een incassobureau inschakelen kan meer
kwaad dan goed doen

Loydd Software is van mening dat het inschakelen van een extern
incassobureau vaak meer kwaad dan goed doet.

Er zijn een aantal belangrijke redenen:

1. Het incassobureau is een buitenstaander zonder wettelijke bevoegdheid.
Het incassobureau mag alleen de schuldeiser zelf zijn.

2. Veel incassobureaus werken volgens het no-cure-no-pay principe, waardoor
zij onbewust andere belangen hebben dan dat van u.

3. Het binnenhalen van externe deelnemers betekent niet dat je werkloos bent.
Echte gesprekken met de debiteur kunnen alleen plaatsvinden met uw deelname en instemming.

4.Het gedrag van een incassobureau ‘straalt’ ook af naar je imago als opdrachtgever.

A customer-oriented and friendly alternative

After the dunning procedure, Loydd Software provides a seamless follow-up in the form of an out-of-court collection procedure. Debtors are invoiced for collection costs and communicated via Loydd Software. At this stage, you naturally remain in control and have access to all the features offered by our platform.Your files remain intact, including communications.

Loydd Software initiates a collection process for a fixed amount of EUR 19.95 per transaction. You may keep the statutory collection costs, which are charged to the debtor, in full. These collection costs amount to a minimum of EUR 40, rising to more than EUR 6,000. You will therefore keep money at all times.

Do you value your relationship with your customers? You can also waive legal collection costs. you decide. No more collectors.

Complete the collection process on the Loydd Software within 30 days. This allows you to quickly assess the chances of a successful court case with your bailiff or lawyer. You can read how this process works in our article Hiring a bailiff or lawyer to collect receivables.

Connect Loydd Software with debt collection partners

Through Loydd Software, you can automatically forward your debt collection case to a bailiff or lawyer. Loydd Software cooperates with several Bailiffs and Law Firms. So there are always bailiffs in your area.

Whether you hire a bailiff or a lawyer:
Legal partners connect easily through Loydd Software. As a result, our collection partner receives all receipts and notifications immediately. Already have a legal partner? No problem. Just provide the files.

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